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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frank Losoya

Frank Losoya

May 7, 2024

5  out of  5
rating by Frank Losoya
"Thank u Johnny for helping bundle my auto and home great service"
We responded:
"Thank you Frank for your kind words about Johnny! We look forward to servicing your auto and home insurance needs. "
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Mónica Torres

April 15, 2024

5  out of  5
rating by Mónica Torres
"Muy buen servicio con la oficina de Trey Solís state farm gracias Johnny por ayudarme con mi auto etc"
We responded:
"Hello Monica, thank you for the kind words for Johnny. We look forward to providing you with your insurance needs. "
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Andrea Vasquez

April 10, 2024

5  out of  5
rating by Andrea Vasquez
"David helped me out very efficiently and helped me save lots after shopping around they had the best quote and quick! Thank you State Farm !! I wish my neighbors were like yall !"
We responded:
"Thank you Andrea for the shoutout to David! We thank you for giving us the opportunity for providing you with your insurance needs! "
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Bayron Gonzalez

April 10, 2024

5  out of  5
rating by Bayron Gonzalez
"Johnny excelente servicio"
We responded:
"Thank you Bayron for the shoutout to Johnny! We look forward to providing you with your insurance needs! "
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Cecilia Flores

March 27, 2024

5  out of  5
rating by Cecilia Flores
"Thank u guys for all ur help with my life ins."
We responded:
"Hello Cecilia, I am happy we were able satisfy your need in life insurance. "
Profile photo of Roy Gonzalez

Roy Gonzalez

March 8, 2024

1  out of  5
rating by Roy Gonzalez
"Absolute nightmare to work with. Requested many times rental insurance but was not put on vehicle. Only learned when needed it as car was total loss. They did nothing for me. Removed vehicle from plan (with email confirmation of removal) and about a month after added new car, was told that original, undrivable, totaled vehicle was not taken out of policy and billed full amount regardless. Acknowledged both times was their mistake but zero help. Avoid this place like the plaque. Edit: I see your response but no link to click nor number to dial. This is typical for people who are not serious in actually making this right. Trey did call and said that could do absolutely nothing for me so that message of reaching out is pointless. Straight Crooks. Like I said. Avoid like the plague. No accountability for their mistakes."
We responded:
"Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further."
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Leah Rodriguez

January 19, 2024

5  out of  5
rating by Leah Rodriguez
"Mr Farley helped me and was amazing.! He helped me save a lot of money 🙂"
We responded:
"Thank you Leah! We love reviews like this, Robert. Leah we are excited to provide you with your insurance and financial service needs! "
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Krista

January 19, 2024

5  out of  5
rating by Krista
"So just last week or so I went in to visit the office location and had a great experience. Robert helped with my insurance needs and even very nicely Explained in detail and got me great coverage that was pocket friendly. I recommend giving Robert a chance to assist you.it was actually over all the best service I received for the new year already. Thank you for making me new year easy on me Robert...."
We responded:
"Hello Krista, is so nice to hear about your experience and the service Robert provided you. We look forward to providing you with your insurance and financial needs. Thank you! "
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Lindy Grove

January 18, 2024

5  out of  5
rating by Lindy Grove
"Robert was very knowledgable, helpful and informative. Overall a great experience working with State Farm and Robert Farley on my life insurance needs."
We responded:
"Hello, Lindy thank you for your kind words. We look forward to providing you with your financial service needs. "
Profile photo of Salvador Muñoz

Salvador Muñoz

November 9, 2023

5  out of  5
rating by Salvador Muñoz
"Johnny excelente atención y muy amable, te explica muy bien todo lo de tus coberturas 100% recomendado"
We responded:
"Thank you Salvador for allowing us to provide you service for your insurance and financial service needs! "
Profile photo of Lupita Muñoz

Lupita Muñoz

October 30, 2023

5  out of  5
rating by Lupita Muñoz
"Johnny excelente servicio muy amable. Y te hace sentir con mucha confianza ❤️"
We responded:
"¡Nos encanta ver reseñas como esta! Gracias Lupita por tomarse el tiempo para contarnos su experiencia con Johnny. ¡Esperamos poder ayudarlo a satisfacer sus necesidades de seguro en los próximos años!"
Profile photo of deivis miquel

deivis miquel

October 20, 2023

5  out of  5
rating by deivis miquel
"Muy amable y profecional.responde todas sus inquietudes se los recomiendo a todos."
We responded:
"¡Nos gusta mucho ver reseñas como esta, Deivis! Gracias por tomarse el tiempo para compartir su experiencia con nuestra oficina. Esperamos poder servirle con sus necesidades de seguro por muchos años más."
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Ludy Gomez

October 11, 2023

5  out of  5
rating by Ludy Gomez
"Johnny es un excellent agents de trey solis state Farm muy amable y muy atento con todo lo que me ayudo eficaz"
We responded:
"¡Ludy, Gracias por la revisión de cinco estrellas para Johnny! Nuestro equipo trabaja arduamente para proveerle el mejor servicio de aseguradora en Castle Hills, TX. Le agradecemos que sea parte de nuestra familia State Farm."
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Horacio Castro

June 8, 2023

5  out of  5
rating by Horacio Castro
"I receive a wonderful service with farmers with David keep at that will work. Recognize David that hes a wonderful man that he has played everything with details. That's convinced me to do the service and the business with you guys compensate with the wonderful job he did. My name is Horacio castro"
We responded:
"Thanks for the kind words, Horacio! We’re happy to hear David was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Robert Farley

Robert Farley

May 12, 2023

5  out of  5
rating by Robert Farley
"Appreciate the great service and all you have to offer. Will recommend."
We responded:
"We love seeing reviews like this, Robert! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Boss Lady

February 9, 2023

5  out of  5
rating by Boss Lady
"I came to State Farm looking for a better rates for car and rental insurance. My current company had an increase. I was greeted by everyone in the office. There were a few agents but they allowed me to choose. I spoke with Robert Farley and he was great. He was knowledgeable and informative. He asked questions to ensure I understand and was happy with my policies. He took great care of me and was lower in price."
We responded:
"Sade, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Robert was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Daphnie Valdez

January 24, 2023

5  out of  5
rating by Daphnie Valdez
"Great customer care, I appreciate how they handled me as a customer."
We responded:
"We love seeing reviews like this, Daphnie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Cherish Angrin

December 22, 2022

5  out of  5
rating by Cherish Angrin
"Robert went above and beyond and was nothing but helpful. I am a new client coming from Progressive, and have been reaching out to the Potranco location for a few days now, but no one ever reached out to me. I called Robert yesterday and he had me set up within 24 hours. I highly recommend Robert and this location for being prompt and giving excellent customer service."
We responded:
"Hi, Cherish! Thank you for the shoutout for Robert! He are a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Profile photo of Alexis Jasmeen

Alexis Jasmeen

December 10, 2022

5  out of  5
rating by Alexis Jasmeen
"David was awesome! He was very informative and walked me through all options to ensure I received what worked best for me!"
We responded:
"Thanks for the kind words, Alexis! We’re happy to hear David was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Rosa Rios

November 15, 2022

5  out of  5
rating by Rosa Rios
"Johnny es muy amable y paciente. habla español, y te contesta todas tus dudas."
We responded:
"Gracias por la revisión de cinco estrellas, Rosa. Nos alegra saber que está satisfecha con el servicio de Johnny. ¡Gracias por ser parte de nuestra familia de State Farm!"
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Tiffany N

October 20, 2022

5  out of  5
rating by Tiffany N
"David Perez is a stellar professional who really worked to understand my needs and provided me with the best automobile quote I’ve ever gotten. Big thanks to David for going above and beyond, I appreciate it! If you’re looking for insurance, be sure to ask for David."
We responded:
"Thank you, Tiffany, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like David, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Claudia Trevino

Claudia Trevino

October 14, 2022

5  out of  5
rating by Claudia Trevino
"Trey Solis's office did an outstanding job in getting me great rate on my auto insurance. I would recommend them to a friend or a family member. Thanks again guys."
We responded:
"Thank you, Claudia, for the amazing review! Our team works hard to provide a great insurance experience in Castle Hills and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of April Moctezuma

April Moctezuma

October 13, 2022

5  out of  5
rating by April Moctezuma
"Very friendly and extremely helpful, was in and out. Thank you trey!"
We responded:
"April, thank you so much for the positive rating! I enjoyed working with you and greatly appreciate your business."
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Elliot Morales

September 27, 2022

5  out of  5
rating by Elliot Morales
"He recibido el mejor trato de parte de este Agente,es muy profesional, cordial y atento y conoce bien el.negocio."
We responded:
"¡Gracias por la revisión de cinco estrellas, Elliot! Apreciamos su preferencia y que sea parte de nuestra familia State Farm en Castle Hills, TX."
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Loading Data

September 25, 2022

1  out of  5
rating by Loading Data
"Agent and his wife are nice. But the customer service sucks. The guy who usually answers the phone can never answer my questions straight and always talks in circles. He also sends me generic emails about a quote. All my emails go unanswered. I’ve tried multiple times to get in contact with the office to ask questions and make a change to my policy. I would not recommend this office AT ALL. Beyond dissatisfied and super disappointed with thier customer service."
We responded:
"Hello, thank you for notifying me of your experience. Please contact my office so I can resolve this issue."